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How to allowlist Neatro

Are you having trouble receiving Neatro emails? Here’s what to check.

If you are not receiving emails from Neatro, it is most likely because your organization’s security settings are blocking them.

To resolve this issue, please ask your IT department to:

  • Allowlist the neatro.io domain

  • Allowlist the mail.neatro.io subdomain

  • Allowlist the following IP address: 212.146.209.34

If you continue experiencing issues, feel free to contact us at support@neatro.io, and we’ll be happy to assist you.