What's the difference between Administrator, Facilitator, and Contributor?
There are two core roles in Neatro: Facilitator and Contributor.
An “add-on” role, Administrator, can be given to any Facilitator or Contributor.
These roles provide access to various permissions, described below.
To put it simply:
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The Administrator role allows a user to add or delete teams and manage the account’s billing.
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The Facilitator role allows, as its name suggests, a user to create and facilitate Neatro activities. By “activities,” we mean Retrospectives and Team Radars.
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The Contributor role allows a person to participate in and contribute to an activity. There are two Contributor sub-roles: Team Member and Guest.
A Team Member can join a Neatro team and access the historical data of all the team’s activities; a Guest cannot perform those two actions.
Note that you cannot be just an Administrator. The Administrator role must be combined with either the Facilitator or the Contributor role.
Why would someone have both the Administrator and the Contributor roles?
Imagine you want to allow someone from your Finance department to purchase a Premium (or Pro) license. This person needs to have the Administrator role. However, you might not want this person to create new retrospective activities for your team, right? This is why it would be better to assign this person the Contributor role.
Understanding Neatro user permissions
Here are some tables summarizing all the permissions reserved for each Neatro role, broken down by core features.
1 - The unique superpowers of an Administrator
2 - General
3 - Team Radars
4 - Retrospectives
